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Snapping noise in front and rear ends
Hello everyone,
I purchased an XUV and upon first use it seemed to have a grinding noise or vibration. The unit also jumped as you first started to accelerate. Forward or reverse. It didn't matter. The vibration increased upon acceleration. So to prove I wasn't crazy, we took it back to the dealer and drove it side by side to a new one. Big difference. The dealer completely agreed. Findings indicated a bad clutch and the dealer replaced it. I picked the unit up and used it at the farm. After 1 hour use now sitting at 17.3 total hours it started the SNAPPING noise or loud clunks. Sounds like a bad u joint right under the drivers seat. It doesn't matter if its in 4wd or 2wd and it most prevelent at 5mph or greater. The unit just went in on friday 8/22 and I will be interested to see what they find. This is my first John Deere and we are in the process of buying a 5525 but I did put that on hold. I was given the impression by others the JD brand was superior to others so I didn't shop any other XUV types. Everything you read online the XUV is a fine machine, an improvement over the HPX. The machine drive train just doesn't feel solid as one would expect from a 11k machine. I will post after we pick it up next week. After 17 hrs it could be going back if they don't get it right. I am not happy with JD at the momment...
George
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Snapping noise in front and rear ends
Hello everyone,
Just a quick update... The dealer has reviewed the gator, agreed there is a problem or issue but no resolution as of yet.... They did confirm or was of the opinion the noise is coming from the drive train. I will follow up later..
Ralph, thanks for the input. Its strange you purchased the 2200 as that was the first unit we looked at. We didn't look at it hard because at first glance we wanted a complete cameo unit or at least at not aluminum colors.. The red logo had to stay so I didn't look further. The Deere was purchased that afternoon. If they do not fix our gator and I am losing confidence daily, I will push for a refund, not a replacement at this point. I spoke with another dealer today in Moscow Mills, Missouri and he stated that JD has over 100,000 gators in the field and this was a first he has heard of it. They have sold over 200 XUV units out of their location and this was a first. After his comments I am almost wondering if our cases, might be unique in some way. They have a bunch in the field. Just note sure at this point. I need a unit for the holiday weekend so I will press for a demo or my units. Thanks again for posting, it really has helped.
George
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Snapping noise in front and rear ends
Hello Folks,
Well here is an update.... John Deere still has the gator. First of all Murf hit the nail on the head, THANKS MURF, John Deere just put out a tech bulletin as to the adjustment of the gear backlash in the front differential. They adjusted it per the bulletin. Secondly, they replaced the front drive shift. No real explanation why or reason. At this point, they are not sure if it still makes to noise and ask for us to come in to review. Considering it is 2 hrs from home, I asked them just to have the tech decide before we made the trip. Now they are saying they can't hear anything anymore... We will soon find out on Saturday after 2 weeks without the machine. As I asked questions, they JD service department really didn't reassure me as they stated they have not worked on many. We will pick it up and test it saturday, if it is not fixed I can assure you it will be going back as a trade in.
Personally, I feel the issue lies specifically with the XUV model only. The older gators and the HPX models have had great quality results, hence the reason we purchased the latest version XUV. Narrowing down, the main difference between the HPX and the XUV is the independent suspension. The drive train must have changed?? Just my take...
Just a note, we have a friend that spent years buying, fixing up and selling used gators. He swears by them as he states they are rock solid machines... Our plan was to purchase a polaris until the redesigned gator showed up.
To HARDWOOD:
Could you please identify what "Gator" machine you have. Please confirm if it is an HPX or XUV model and which engine, gas 620i or diesel 850d.
Regards,
George
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Snapping noise in front and rear ends
Hello everyone,
Well the JD service department phoned last Friday to come pick up the XUV as they thought they solved the issue. We drove the unit in the parking lot and everything seemed fine. I asked what the resolution was and they stated they did not have to replace the drive shift but only adjust the backlash. As communicated before JD did release a tech bulletin to the dealers about a backlash issue from the factory. After about 2 hours of use the random clunk sound returned but the snapping or rattling is still gone. We will continue to use the unit and see if anything returns. We just don't have a good or quality feel about the unit anymore. I will update as use hrs progress....
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Snapping noise in front and rear ends
Hello all,
To the board getting back to the original discussion, did anyone with the issue ever get resolution??? Here is my resolve. The unit went back to John Deere service 2 times and on the 2 try the eliminated the vibration and most of the clunking sounds. The unit still rattles and the drive train has a slight clunk only in certain conditions. Not under load. The unit still lunges at first acceleration but is better than first recieved. If I had to do it all over again I WOULD NOT, I repeat, WOULD NOT, purchase this unit again nor would I recommend it to anyone. The dealer offered to trade it in on something else or another unit but as used unit with 17 hrs on it... Thanks but why should I loose money.... Just to satisfy my curiousity I went and drove a POLARIS Ranger XP because it got similar reviews. The POLARIS drive train clunked and rattled more than the JD Gator so I stuck with the GATOR. I have spent hours working the rattles out. First big rattle was the bed cover. I removed the bed cover and reinstalled it using rubber padded strips on the bed edge and bed surface before reinstalling. It worked perfect. The other was the front hood. Simmilar application of stripping took care of it. The others underneath I just can't find... I can live with them at this point.... For what the unit cost you would have thought it would have been better engineered... Not JD quality that is expected.... Please post if anyone has found out about other issues.
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Snapping noise in front and rear ends
Wervey,
I did reply as to our status... Please check up a few post... Still not very happy...
GLM
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